Returns
14 days to change your mind
If something is not right for your home, tell us within 14 days of delivery.
Write to concierge@springrenaissance.store with your order number.
How a return works
- Items under $50: we refund you and you keep the piece. No parcel to send back.
- Items $50 and over: the piece should be unused and in its original packaging. We email you a prepaid return label and refund you when the piece arrives back.
Damaged, faulty or lost
Write to us within 14 days of delivery.
If the parcel never arrived, count the 14 days from the expected delivery date. Tell us what happened and we will either send a replacement or refund you, whichever you prefer.
Refunds
Approved refunds are issued within 5 business days, back to the card you paid with. Your bank may take a few more days to show the credit.
Who we are
Spring Renaissance is operated by RenaAssencee LLC, a Wyoming limited liability company. Registered address: 30 N Gould St Ste N, Sheridan, WY 82801, United States.
Return Inquiries & Assistance
Have a question about a return, a replacement or a refund? Write to our concierge team directly, with your order number.